They apologize but I don't feel it but analyze: wrong apology language or insincere? Map apology: their style vs. what I need vs. sincerity. Calculate: words vs. changed behavior vs. what makes me feel heard. Show me the apology mismatch: we speak different apology languages, they're insincere. Give me the truth: I need different apology style, apology is meaningless without change. Include: whether apology style matters, what I need to feel apologized to, and if behavior is changing.